Administrative Assistant – Ridge Hill

Company Details

This is a highly visible position expected to display and maintain the utmost professionalism at all times. Responsible for all lobby functions, including answering & directing calls, taking/forwarding messages, receiving guests & notifying internal employees of their arrival & keeping the lobby clean, organized & well maintained.
Duties and Responsibilities
In order to perform daily duties and responsibilities, the Administrative Assistant – Ridge Hill must:

  • Provide front desk coverage through answering main phone lines timely and greeting guests in a professional, courteous manner
  • Answers and directs incoming calls
  • Logs in packages; coordinates distribution to employees
  • Distributes
  • Informs security if there are any issues for their attention
  • Shares knowledge of the Ridge Hill events with callers & employees
  • Maintains and updates employee contact information on phone lists, titles, quick lists,
  • Maintains and updates all Vendor and Tenant contact and insurance information
  • Prepare and edit correspondence, communications, presentations, and other documents
  • Informs appropriate individuals of any Lobby or other maintenance issues
  • Assist in responding to and logging all guest issues/comments in a professional, courteous manner
  • Gather monthly tenant gross sales information, distribute appropriately, and enter into MRI
  • Assist the accounting department by preparing/sending out monthly tenant rent statements, tracking and input cash receipts using MRI
  • Code and process all invoices in a timely manner and effectively communicate with the accounting team
  • Maintain and organize tenant and vendor files
  • Order and maintain an inventory of office supplies and equipment
  • Ensure office presentation is professional at all times, including a conference room
  • Manage conference room and the conference room calendar
  • Develop and maintain positive relations with retailers, office tenants, and vendors
  • Coordinate with IT for office projects – Conference Rooms,
  • Update tenant manuals
  • Provide refreshments for meetings and make reservations if needed
  • Works efficiently with multiple departments ensuring real-time communication and follow-through
  • Other responsibilities as requested

The ideal candidate must demonstrate:
The Administrative Assistant must be a team player with a positive attitude and demonstrated flexibility. The ideal candidate will display strong customer service skills and experience, along with presenting themselves in a professional and courteous manner.
Must be available Monday through Friday from 8:30-5:00 pm and must be flexible and willing to assist with a variety of duties as directed including assisting with events after hours and on some weekends. This position is supervised by the Assistant General Manager & General Manager.
Qualifications and Requirements

  • Provides backup on various admin tasks as assigned
  • Assists with general maintenance of kitchens and other common areas
  • Inputs info and creates labels for Fed Ex/UPS pkgs
  • Must be highly organized
  • Must wear a uniform that will be provided by North American Properties


  • Minimum 1-2 years of administrative experience, preferably in property management
  • Bachelor’s degree required from 4-year college or university
  • Strong organizational and planning skills required
  • Exceptional communication and interpersonal skills with a customer-service focus
  • Proficiency in Microsoft Office (Outlook, Word, and Excel)
  • Sitting
  • Using a telephone
  • Communicating verbally in person and on the telephone
  • Ability to climb ladders and stairs
  • Ability to use a computer
  • Ability to multi-task

Compensation and Benefits
This position will include an excellent benefits package that includes medical, dental, life, and 401(k). It will provide a competitive salary based on the candidate’s experience.

Job Type: Full-time

To apply for this job please visit