Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world’s relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you’ll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

Job Description

The Ads, Incentives, and Rewards Account Manager owns key merchant accounts for Cash App’s emerging and scaling business lines. Our ambitious team is commercializing some of our most beloved products like Boost, builds effective relationships with the largest players in the retail industry, and drives critical results across Cash App’s most important business lines. We are looking for an experienced Account Manager to drive growth and retention for some of our top merchant relationships.

The Ads, Incentives, and Rewards Account Manager will also partner closely with our cross-functional team to help turn Cash App Boost and upcoming products into the most sought-after shopping platform in the U.S. You’ll collaborate with cross-functional colleagues in Product, Analytics, Marketing, Design, Legal and Engineering. You’ll drive strategy and execution for critical relationships, help innovate and iterate at the cutting edge of our incentivized shopping business, and have a meaningful impact on Cash App’s core business.

You will:

  • Own partner relationships: Lead partnerships that both achieve our goals and meet our partners’ objectives. Manage our portfolio of partners to ensure we succeed in meeting our joint objectives.

  • Drive optimizations, expansion and renewals: Ensure we retain existing partners by devising data-driven strategies that will meet and exceed partner goals. Upsell and cross-sell to compound partner success and add strategic value to their relationship with Cash App.

  • Report, analyze, and tell the value story: Work with our reporting and analytics folks to tell the value story to partners and demonstrate how we’re helping our partners win.

  • Lead cross-functional initiatives: Establish yourself as a subject matter expert for our ads and incentives products. Provide critical market feedback to improve our product. Help drive efficiencies and improvements that accelerate our timelines.

Qualifications

  • 6+ years of account management, sales, or business development, preferably at an innovative adtech, or fintech company.

  • A demonstrated track record of success scaling and retaining partner relationships, upselling, and cross-selling.

  • Proven ability to build relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert consultative partner with a strong understanding of commercial contracts.

  • A hunger to tackle complicated and impactful business problems and a solutions-oriented mindset.

  • A desire to work in an earlier stage business within an established organization to help it mature, and comfort with a quickly evolving, fast-paced environment.

  • Adept problem solving and communication skills. You’re a killer presenter and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument.

  • A scrappy and humble mindset. You roll up your sleeves to get the job done.

#LI-SJ2

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.