Summary:

Oversees program delivery and supervision of Paralegals, Intake Specialists and File Clerk staff to ensure services adhere to program standards and are well integrated throughout all aspects of program. Additionally, provides support to Assistant Directors of the Housing Departments to ensure service plans promote permanent and stable housing. Oversee all non-attorney staff in the legal department.

Responsibilities:

The Assistant Director of Legal Services is responsible for, but not limited to:

Runs the day to day operations of the program

Oversees the aforementioned program staff

Establishes and monitor quality assurance of program goals in compliance with agency and contract expectations

Monitors program’s contractual compliance and meet with contract manager during site visits

Assists with monthly reports to HRA

Completes annual performance reviews for supervised staff

Acts as a conduit with funding source when needed

Supervises and evaluates staff performance, providing quarterly written feedback;

Provides staff training when necessary on program goals and duties as well as the expectations of the agency

Meet weekly with Legal department Management staff

Meet bi-weekly with Executive Director of Housing, Director of Housing and other senior staff to exchange ideas and provide feedback on the programs

Meets twice a month with the full staff and once a month with the entire NAICA staff

Performs additional duties as assigned by Directors.

GENERAL:

Attends meetings, educational conferences, and in-service trainings;

Maintains current and accurate documentation, progress notes, and data tools both physically and electronically;

Maintains confidentiality

Time management skills and prioritization required

Interacts with other departmental staff necessary

Performs general clerical duties

Develops and maintains contacts in the community for referral purposes

Develops and maintains good communication with other programs and units within the organization to facilitate inter-agency referrals

Provides coverage for other areas as directed/needed

Professional & Personal Qualifications:

A Baccalaureate Degree issued from an accredited college or university and three years of experience, two years of which shall have been in a responsible administrative or legal capacity or a satisfactory equivalent combination of education and experience in a legal setting or with comparable experience in a similar setting, or

An Associates Degree and four years experience, or

High School Diploma/General Education Diploma and ten years of experience

Ability to handle stressful environment(s)

Strong team building skills needed

Professional ethics and integrity

Excellent communication, writing and organizational skills

Demonstrated ability to speak, read and write in Spanish

Superb and meticulous attention to detail

Physical Demands:

Position is primarily sedentary.

Operating computer equipment and/or similar office machinery is essential

Self-expression is mandatory with the ability to exchange information