Audio Visual Systems Support Technician, Texas McCombs

Company Details

University of Texas at Austin

Job Posting Title:

Audio Visual Systems Support Technician, Texas McCombs

Hiring Department:

Red McCombs School of Business

Position Open To:

All Applicants

Weekly Scheduled Hours:


FLSA Status:


Earliest Start Date:


Position Duration:

Expected to Continue



Job Details:

General Notes

As an Equal Opportunity Employer, the Texas McCombs believes that diversity in our faculty, student, and staff populations is integral to our core purpose of educating leaders that create value for society. We welcome applicants from under-represented groups and those who can demonstrate a commitment to inclusion.

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is diverse, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit:


Support events and classes in Robert R. Rowling Hall with their AV needs, and assist with any issues. Provide additional or backup equipment if needed. Support event and stage set up in cooperation with other support staff.


Provide support for day, evening and Saturday classes or events (schedule TBD plus on the rare occasion Sunday support). Set up equipment, place stage furniture, tape cables, and check system functionality. Staff Auditorium events mixing audio along with video switching. Assist production staff if needed, assist presenters, and instruct event staff with operation if needed.

Set up classrooms for hybrid learning and lecture capture, help operators or operate the video system. Ensure connectivity and presentation channel operation. Schedule lecture capture recordings. Edit recordings as needed and create an effective file system for storage on the server. Maintain lecture capture recorders and keep them current.

Provide counter support for media services, assist in check out and reservation of equipment, etc. to faculty, staff and students.

Learn the conceptual design of the AV system, be aware of reset procedures in case of an issue, perform on-the-spot troubleshooting and if not fixable, create a support ticket for tech staff.

Assist with annual inventory, maintaining and replacing installed AV equipment, and assist in troubleshooting. Classroom troubleshooting may lead to climbing ladders, running cables, hanging projectors and wall monitors.

Other related functions as assigned.

Required Qualifications

High School Diploma or GED with 2 years of Audio Visual practices and procedures, video conferencing experience including operation, call set-up and equipment. Have a basic understanding of an AV system, familiar with different computer operating systems and their preferences/settings.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Some experience with video conferencing tools such as Zoom & Microsoft Teams.

Some experience with lecture capture systems such as MediaSite and Panopto.

Working knowledge of audio mixers and video switchers.

Strong customer service skills.

Ability to troubleshoot and problem solve in a high pressure situation in front of students and professors.

Some video production and/or camera operator experience.

Salary Range

$42,000 + depending on qualifications

Work Shift

Office Hours: Monday – Friday: 7:30 a.m. – 6:30 p.m. Saturday 7:30 a.m. – 4:30 p.m.

This is a 40-hour position, schedule will reflect 2 full days off during the work week.

Working Conditions

Repetitive use of a keyboard at a workstation. Works in a shared office environment.

Some lifting, up to 30 lbs, climbing, and kneeling

Some evening and weekend hours may be required during peak periods and special events.

This position is not eligible for telecommuting or an adjusted work schedule.

Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials


3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.


The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197.

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