At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients’ health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers’ compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at


Responsible for providing day-to-day procedural guidance to current management and office software applications, as well as implementation support for new software applications. Oversees software utilization requirements, and the development, testing, and implementation of new features. Also, responsible for maintaining business systems data integrity. Under general supervision may be asked to act as a mentor, and assist in the training of less experienced staff.


  • Gathers data, analyzes requirements and documents specifications for new system processes and enhancements;
  • Identifies and researches system problems for root cause. Analyzes and provides sound business solutions;
  • Work closely with customers, business managers and application programmers to define future system needs;
  • Builds thorough test plans and conducts system tests to verify that the system and screens contain accurate information; identifies and resolves problems where appropriate;
  • Reviews and analyzes user requests for business system enhancements. Determines the long and short term impact on workflow, reporting and programming requirements;
  • Acts as resource to provide guidance to system users and/or application programmers;
  • Trains users in proper utilization of business systems, including providing written procedures;
  • Acts as liaison between external customers, system users and Information Technology staff;
  • Works directly with application programmers to define the steps required to develop or modify computer programs;
  • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
  • Other duties as assigned.



Bachelor’s degree or equivalent combination of education and experience

3+ years related work experience; Computer Science, Accounting or Auditing experience

Insurance industry experience preferred


Excellent verbal and written communication skills

Transaction and account balance analysis skills

Ability to create spreadsheets, file and operate general office equipment

Ability to work within a team and to foster teamwork

Familiarity with JIRA preferable

Familiarity with project management software preferable

Proficient in Microsoft Office products

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the “Submit Resume” button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.