Call Center Representative

Company Details

Space Coast Execs

Earn up to $23per hour with shift and performance incentives.

$19-$22 per hour base salary! Full and Part time positions.

  • All employees are required to attend onsite meetings, events and trainings

Space Coast Executives was founded in 2015. Through our business endeavors, we have researched markets in South Florida, Texas, and have now landed in Central Florida. We have gathered the necessary information needed to target audiences effectively. Our primary expertise is providing consultative solutions to numerous Fortune 500 companies, government agencies, and non-profit organizations.

We have many employees who started as entry level, with no experience who are now managers and Vice Presidents of our company.

Job Types: Full-time, Part-time

Pay: Up to $23.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Houston, TX 77025: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary Range: $24.00 per hour


Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account


Responsibilities

  • Guide callers through troubleshooting, navigating the company site or using the products or services

  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

  • Collaborate with other call center professionals to improve customer service

  • Help to train new employees and inform them about the company’s customer management policies

  • De-escalate situations involving dissatisfied customers, offering patient assistance and support

  • Call clients and customers to inform them about the company’s new products, services and policies


Requirements

  • Ability to work with others in a close manner.

  • Good computer skills.

  • Good multi-tasking skills.

  • Able to react effectively and calmly in emergencies.

  • High school degree

To apply for this job please visit www.indeed.com.

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