Role Summary

As an analyst on the Fixed Income trade support team your primary responsibilities include timely and accurate entry of transactions and regular face to face support to Credit Traders, via front-end systems, and monitoring Tradeflow through our risk management and back-office systems. The Trade Support unit is responsible for the strict control of trades booked and liaising with internal departments and escalating to management where appropriate. The candidate will work closely with Trading, Sales, Senior Management, Technology and Operations. In this role one should be familiar with fixed income products, proficient with PC skills and be comfortable working in a fast paced environment.

Main responsibilities

§ Provide operational support for the NA Credit Trading desks

§ Product coverage includes products listed above

§ Working directly with the traders to understand each deal to ensure seamless trade entry and flow to subsequent back-office systems

§ Trade booking and enrichment

§ Reconciliation of trades between front and back end trading systems

§ Understand system flow and front to back operations of trade processing including settlements, PnL and confirms

§ Understand trade reporting rules to regulatory bodies including CFTC & SEF

§ Metrics reporting for upper management and control teams within the Middle Office


  • Credit Derivatives experience is not essential but preferred

  • PC Literate and proficient in Microsoft Excel, VLOOKUP’s/formula knowledge is desired

  • Able to identify and resolve issues with minimum supervision

  • Self-motivated with good interpersonal skills

  • Able to work under pressure and meet deadlines

  • Self starting team player who is creative and reliable

  • Extremely detail oriented and controls focused

  • BA/BS degree required

  • Adaptability to learn new tasks & demonstrate willingness to understand the detail of a process

  • Strong time management: organization skills and prioritization of tasks and working to defined targets

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans