Customer Care Representative

Company Details

Jacuzzi Bath Remodel of Arizona

Jacuzzi Bath Remodel of Arizona is currently hiring Customer Care Representatives in Phoenix, Arizona.

Do you enjoy providing great customer service and want to develop a lasting career doing so? Please apply now!

DUTIES/RESPONSIBILITIES

  • Responsible for reviewing orders/projects to ensure proper product is included in contract
  • Providing feedback to Jacuzzi Sales Representative of any missing or incorrect measurements or pricing issues.
  • Welcome call with new clients to review products ordered and assign an installation date
  • Plan and schedule installations, review quality standards and customer satisfaction/reviews in a timely fashion
  • Provide excellent customer service to our current & past clients
  • Be of service to any customers between sales and install duration
  • Average of 8 outbound calls per hour

REQUIRED SKILLS/ABILITIES

  • Customer service and data entry experience preferred
  • Basic computer knowledge
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Construction contract experience is preferred

HOURS

  • Monday- Friday; Rotating schedule on a weekly basis
  • Rotating hours are: 8:00am- 5:00pm, 10:00am -7:00pm, 12:00pm-9:00pm OR 1:00pm – 10:00pm
  • Every other Saturday from 9:00am – 6:00pm

BENEFITS

  • Hourly pay from $17-$19 depending on experience
  • Full medical, dental, life, and disability insurance plans
  • Generous paid vacation and holidays
  • Paid Training
  • A competitive 401(k) retirement savings program, matching at 50% up to the first 6% contributed.
  • Advancement Opportunities

Job Type: Full-time

Pay: $17.00 – $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Phoenix, AZ 85034: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

To apply for this job please visit www.indeed.com.

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