Customer Service Representative

Customer Service Specialist

We have been revolutionizing how custom and semi-custom kitchen and bath cabinets are purchased. Tuscan Hills Kitchens and Baths sells cabinetry to the entire country online and over the phone. We are the exclusive cabinetry provider on Costco.com.

Our organization seeks a customer service professional to support our team.

The successful candidate will possess excellent communication skills, a desire to learn new things, and genuine interest in helping others – three qualities that are crucial to success in this role. The ideal candidate for this position will have prior experience working with customers and dealing with a variety of personalities.

Responsibilities:

  • Respond to requests from customers in a timely and accurate manner by phone and email.
  • Know company policies and procedures.
  • Take orders from customers.
  • Give advice on which products to buy.
  • Handle customer complaints.
  • Be assertive when resolving customer issues.
  • Be a mentor for new customer service representatives.
  • Stay informed of product or service changes.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Little Falls, NJ 07424: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Associate (Preferred)

Work Location: One location

To apply for this job please visit www.indeed.com.