Customer Support Representative
Company Details
We love what we do – and it shows! Clowns.com is the best kid’s entertainment service backed by award-winning customer support. Our team focuses on delivering the party experience from start to finish. We take a room full of children, and we work to capture their hearts and imagination.
If you have 1-3 years of Phone Customer Support, we encourage you to apply!
**Must have experience – This job is not remote**
Responsibilities:
- Handle incoming complaints via phone, email, text & website
- Processing Payments / Taking Deposits
- Confirming Parties / Events
- Reach out to customers and verify account information
- Greet customers warmly and ascertain the problem or reason for calling
Who we are looking for:
- Great verbal and written communication skills
- Someone who is good at following up and making accurate decisions
- Patient and empathetic
- Great Work Ethic
- Detail Oriented
- Self-motivated personality
- Someone who can work as a team
& Someone who can have fun while doing it!!
Schedule: Monday, Tuesday, Wednesday & Friday 9 am to 4 pm – Thursdays Off
Work Location: Elmont, NY
Pay: $22hr + Quarterly Bonuses
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
To apply for this job please visit www.indeed.com.