Customer Support Representative

Company Details

We love what we do – and it shows! Clowns.com is the best kid’s entertainment service backed by award-winning customer support. Our team focuses on delivering the party experience from start to finish. We take a room full of children, and we work to capture their hearts and imagination.

If you have 1-3 years of Phone Customer Support, we encourage you to apply!

**Must have experience – This job is not remote**

Responsibilities:

  • Handle incoming complaints via phone, email, text & website
  • Processing Payments / Taking Deposits
  • Confirming Parties / Events
  • Reach out to customers and verify account information
  • Greet customers warmly and ascertain the problem or reason for calling

Who we are looking for:

  • Great verbal and written communication skills
  • Someone who is good at following up and making accurate decisions
  • Patient and empathetic
  • Great Work Ethic
  • Detail Oriented
  • Self-motivated personality
  • Someone who can work as a team

& Someone who can have fun while doing it!!

Schedule: Monday, Tuesday, Wednesday & Friday 9 am to 4 pm – Thursdays Off

Work Location: Elmont, NY

Pay: $22hr + Quarterly Bonuses

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

To apply for this job please visit www.indeed.com.