Data Quality Issues Management Team Manager

Company Details

Sumitomo Mitsui Banking Corporation

Overview:

The Director, Data Quality Issues Management Team Manager is a critical role reporting to the Head of Data Governance Operations within Chief Data Officer led Information Control Department Americas Division (ICDAD) as part of the overall business Data Strategy for SMBC Americas Division. This experienced leader will drive the Data Quality Issues Management program and framework implementtaion across Americas Division (AD) wide. This collaborative incumbent will work across ICDAD Data Management Executives, Local Data Officers, Data Stewards and Data Owners to properly address Issues remediation. He/ She will lead the DQIM team and forums with key business and technical stakeholders to document, assess and remediate data quality issues. Matrix management of resources to address complex issues to optimize the efficiency and data issues being documented, resolve data quality issues/problems, and collaborate with database developers to improve functional and non-functional design of a proprietary workflow application.

Responsibilities:

This specialized role leads the Data Quality Issue Management (DQIM) effort in support of the overall Data Quality Framework within the Data Governance program in working with both business and technical stakeholders in the Americas to adhere to the Policy Standard and Procdures for Data Quality (DQ) Issues and Data Quality Excpetion Issues. The incumbent will utilize an SMBC proprietary workflow application as the central repository in support of the Americas Division.

  • Lead a team of 2-3 FTEs and a matrix community of stakeholders across all branches, Group Companies and Corporate functional team to ensure data quality issues are measured, monitored and are addressed based on our policy, standards and framework.
  • Maintain Data Quality Issues Management project plan and reporting on project statuses using Microsoft Project in timely and accurate manner.
  • Oversee UAT testing manager support DQIM releases and review results with business stakeholders and EDMEs.
  • Lead DQIM discussion in monthly Interlock meetings.
  • Collaborate with Enterprise Data Domain Executives (EDME) on prioritization and resolution of DQ Issues
  • Partner with IT / JRIA to continuously enhance DQIM application
  • Lead prioritization and production deployment of DQIM releases while communicating to key stakeholders
  • Lead team of Analysts in reviewing DQ Issues with EDMEs to drive DQ Issue analysis & resolution
  • Evolve and refresh DQIM Procedures and address audits as needed
  • Lead the production of monthly summary and detailed reporting on data quality issues to senior management
  • Promote a culture of Data Quality across the firm (e.g. communications, training materials, knowledge cafes, etc.)

The job responsibilities are described herein:

1
Lead, mentor and manage 2-3 DQIM team members in the adherance to Data Quality Issue Management Policy, Standard and Procedures with both business and technical areas in the Americas Division.

2
DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups

3
Lead the vetting of all Data Quality Issues with key stakeholders inlcude Data Stewards

4
Lead team in Functional and Non-Functional requirements documentation based on feedback from end-users for development (JIRA)

5
Ensure UAT test cases and testing support – work with Enteprise Data Quality Manager and Business stakeholders to validate enhancements based on acceptance criteria

6
DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups

7
Lead the faciliatation of documentation of business impact and mitigating controls for Data Quality Issues

8
Develop process improvements to increase operational efficiency

9
Ensure and develop training materials, documentation and visual queues

10
Provide Data Quality Issue Management training and presentations to key internal stakeholders/teams

Qualifications:


CRITICAL JOB KNOWLEDGE AND CORE COMPETENCIES/SKILLS

1
Must have prior experience with Data Quality Issue Management, including the documentation, root cause analysis, remediation of DQ Issues, and an understanding of Data Governance best practices.

2
Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations. Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood

3
Demonstrated ability to work independently and successfully manage multiple priorities and stakeholders under pressure

4
Proven skills in MS Office suite, MS Excel (PowerBI) and MS Project and Powerpoint

5
Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood

6
Must be able to write simple and complex SQL queries (table joins, ETL) and perform analysis on data

7
Familiar with JIRA Issue and Project Tracking application, SDLC phases and process

8
Ability to work with little or no supervision and proven ability to meet established deadlines with demonstrated ability successfully manage multiple priorities and stakeholders under pressure

9
Talent for quickly learning new tasks

10
  • Strong analytical and problem-solving skills the ability to multi-task
  • A strong drive for results
  • Extensive latitude for independent judgment

  • Requirements:
    Work Experience:
    10 +
    years of specialized experience in Financial Services


    Education:
    Required:
    BA / BS

    Preferred:
    MA / MS / MBA


    Licenses / Certifications / Registrations:

    Language Skills:
    Business fluency in the following language(s):
    English


    Software Systems / Programming Languages
    Knowledge of Data Issue Management workflows, Advanced Excel, Microsoft Suite (Project, Powerpoint, Word etc.), SQL, Power BI, Visio

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