Cognizant Technology Solutions
We are seeking a Serviceline Specialist to be actively involved in continuing to grow our Digital Experience business and assist Client Partners in Airlines, Hospitality, Commercial Real Estate, and Restaurant/QSR in accelerating our client’s digital transformations & growing key accounts. In this role, the Growth Partner will balance developing thought leadership, supporting business development and driving sales activities including identifying, qualifying and closing new business opportunities. This role also requires working with and leveraging a top-notch client management, design, and consulting team. The individual will be responsible for developing strategies and tactics for further penetrating the account in addition to cross selling Cognizant’s services across strategy, design, content, Martech, and engineering. In this role, you will support the Client Partner in achieving “trusted advisor” status and have a mix of strategic and tactical management experience.
Thought Leadership: develops POVs on the future of the Experiences (customer and employee) of airlines, hotels, restaurants, and commercial real estate
Market Leadership: creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan
Relationship Management: creates, executes, and manages the account plan under the guidance of the Client Partner
Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
Client Relationship Management; engage with CXO, VP and Director level clients
Business Development: responds to and deliver on client requests; responds to RFP’s.
Identifies opportunities, makes proactive proposals to client in line with account strategy.
Obtains the approvals to pursue opportunities.
Engage the relevant internal Cognizant teams and service lines team for developing solutions.
End to end account management including account forecasting, budgeting, operations and overall P&L
10 years + experience in a senior-level consulting client-facing role or account manager leadership role
Digital Engineering and Digital User Experience consulting
Experience with eCommerce, experience strategy, design, content, experience technology (CMS, eCommerce platforms, Adobe stack, mobile app dev, PWA, etc.), Martech (CDP, Marketing Automation, MDM, C360), and data/analytics
Familiarity working with Java, .Net, Microservices, API, Spring boot, Html5 solutions and reviewing Enterprise Solution Architecture.
Understanding of CI/CD, Agile DevOps and SRE functions
Understanding of Cloud technology (AWS, AZURE, GCP) would be an added advantage
Recent experience working for IT professional services or management consulting firm(s)
Recent experience managing global service delivery model(s)
Bachelor’s degree required OR equivalent combination of education, training, and experience
Ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities
Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
Experience closing sales our business with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre agreed targets.
Ability to grow into having a senior executive presence – possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions
Excellent problem solving, business communication (written & oral), and client management skills are essential
Demonstrated strong leadership skills, particularly with highly diverse teams
Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership
Ability to work collaboratively in a virtual and highly-matrixed environment
Job Location : Atlanta, Georgia, United States || Dallas, Texas, United States
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Aug 05 2022
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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