Door Maitre D’

Company Details

The Mercer Kitchen

The Door Maitre D’ is responsible for coordinating and managing all reservations, walk-ins, dining room and PDR seatings, guest assistance and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift.

Responsibilities (these are not all-inclusive):

Organize greeting, seating and exiting of all guests using a professional demeanor.

Verify for vaccination compliance.

Organize all reservations and guests using the most effective guest and restaurant conscious procedures.

Professionally and effectively communicate with guests to ensure guest satisfaction.

Maintain guest relationships to promote repeat business.

Implement quick and efficient decisions based on guest and/or restaurant needs.

Provide the highest quality service to guests at all times.

Awareness of all guests’ needs, reservation needs and restaurant needs at all times.

Create and maintain a database with local concierges.

Utilizing Open Table to the best of its capacities.

Maintain integrity of service.


Displays a pleasant and cheerful disposition.

Able to communicate professionally and effectively with both guests and staff.

Must have basic math skills and be capable of operating department specific software and applications.

Available to work late nights, holidays and long shift if necessary.

Must be able to stand and or walk for long periods of time without sitting.

We look forward to meeting you!

Located at the Mercer hotel, Mercer Kitchen brings a chic, sophisticated vibe to the heart of SoHo. Exposed brick walls, long banquettes, and candlelit sconces give the place a timelessly stylish, sexy, fun ambiance. Mercer Kitchen was one of the first restaurants in New York City to have a communal table, which remains popular to this day. Chef Jean‑Georges’ American menu features market-driven, seasonal ingredients prepared in a simple yet elegant style, with favorites like the Tuna Spring Roll, Steamed Shrimp Salad, wood-fired pizzas, and classic Warm Valrhona Chocolate Cake. There is an open kitchen, where guests can sit back and watch the show. A casual café upstairs serves breakfast and lunch, and transforms into an exciting bar/lounge at night.

“Jean-Georges’ Mercer Kitchen is an Equal Opportunity Employer committed to excellence through diversity.”


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