Electronic Records Technician II

Company Details

State of Colorado Job Opportunities

Department Information

This posting will be used to fill a Records Technician II located in the Hub operations for CSP.

The position is open to current Colorado State residents only!!

Our Mission –
Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision – Creating safer and more resilient communities across Colorado.

Our Core Values – Unity, Honor, Service

Visit our website to learn more about the work we do to keep Colorado safe!


The Colorado Department of Public Safety (CDPS) consists of five Divisions: Colorado Bureau of Investigation (CBI), Colorado State Patrol (CSP), Division of Criminal Justice (DCJ), Division of Fire Prevention and Control (DFPC), and the Division of Homeland Security and Emergency Management (DHSEM). The Executive Director’s Office (EDO) provides administrative and management services to the operating divisions of the department.


The mission of the Colorado State Patrol is to ensure a safe and secure environment for all persons by utilizing the strengths of its members and providing professional law enforcement services that reflect honor, duty, and respect. Through high visibility, strict enforcement, maximum resource deployment, and community education, the CSP promotes safety, protects lives, and preserves state highways using the programs described below:

  • Traffic Safety – enforces motor vehicle and all other Colorado laws on 8,400 miles of highway and 57,000 miles of county roads, including selective enforcement actions, saturation patrols, crash investigations, and educational safety programs.

  • Communications – provides a professional communications system for members of the Patrol, other state, local, and federal agencies, and Colorado residents.

  • Criminal Interdiction and Automobile Theft – proactively investigates motor vehicle theft and related offenses, inspects Vehicle Identification Numbers, interdicts illegal drugs, and gathers intelligence to support state and national homeland security efforts.

  • Hazardous Materials Enforcement – enforces permitting and routing rules, develops safe transportation rules and regulations, and provides timely response and mitigation for hazardous materials events on-roadways.

  • Executive and Capitol Security – provides 24-hour security at the State Capitol and Capitol Complex, and security for the Governor, First Family, visiting dignitaries, and public demonstrations.

  • Smuggling and Trafficking Interdiction Section – enforces the state’s human smuggling and human trafficking laws on Colorado roadways.

  • Port of Entry and Motor Carrier Safety Assistance Program – collaborates with industry to support safe transport of materials on commercial motor carriers in Colorado.

  • Aircraft Program – supports traffic enforcement activities and transports state officials and employees.

  • Victims Assistance – provides direct services to victims of highway traffic crimes in accordance with the Victim Rights Act.

Description of Job

About the Work Unit

This work unit exists to provide a safe and secure environment in the State of Colorado for activities of public interest and protection.

About the Work Position

This position resided in CSP Central Records Unit, Staff Services Branch which provides direct service to the public, the agency, and other criminal justice agencies through performance of complex administrative tasks and technical work.


This position performs a variety of specialized technical duties involved in processing

various police digital media records;

  • Reviews, redacts, researches and assimilates data in a records management system and other database systems.
  • Communicates appropriately with members, internal, and external partners through the various means of communication
  • Processes electronic media from State Patrol vehicles, radios, and body worn cameras
  • Reviews and redact body worn cameras and dash cams
  • Writes necessary reports that are complete, accurate, appropriate and timely.
  • When required, attends hearings and provides complete and accurate testimony.
  • Attends classes and receives training to enhance knowledge, skills and abilities.
  • Maintains certifications in technical skills including, but not limited to; Colorado Certified Records Technician (CCRT), CCIC/ NCIC, 28 CFR part 23. Must obtain and then maintain all certifications as applicable.
Work Environment

This position has the potential to become hybrid after training. Office hours are Monday thru

Friday between the hours of 7am to 5pm, with the possibility of a flex schedule.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights


Records Technician II
  • High School Diploma or GED
  • Must be
    at least 18 years of ag
  • Two years of experience in an occupational field related to the work

    assigned to the position.

Completion or ability to to complete the Colorado Certified Records Network (CCRN) Master Records Technician program within one year of appointment.


Additional appropriate education will substitute for the required experience on a year-for-year basis. If education is substituted for work experience, an unofficial transcript of the relevant education must be provided with your application.

  • Two years of work experience which includes: record retention and management, administrative responsibilities, and customer service (not required)
  • Experience in Google Products (Ex. Gmail, G-Docs, Sheets, etc.)
  • Proficiency in Microsoft Office Suite products (Ex. Word, Excel, PowerPoint, etc.)
  • Excellent written and verbal communication skills
  • Ability to maintain confidentiality with classified documents
  • Experience with maintaining a complex and high volume of records
  • Experience with dispatch and audio software and computer aided dispatch (CAD)
  • Experience with redaction software


  • Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint-based criminal history search.
  • Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.
  • Note: Fully Vaccinated means two (2) weeks after the second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax:
303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information


All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from “state.co.us” and “[email protected]” addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.


The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Monica Rameriz, 303.239.4544, [email protected]

  • Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
  • All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
  • For an overview of State of Colorado application process and application tips, please view this video.

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