Enterprise Data Manager

Company Details

Truist Financial

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

***Willing to entertain Telecommute/Remote or a Hybrid work arrangement***

Enterprise Data Manager within the Enterprise Consumer Rights Solutions team– EDO (Enterprise Data Office). Enterprise Consumer Rights Solutions (ECRS) includes end-to-end development and delivery of privacy technology solutions. These solutions fuel business operations, enterprise change efforts for personal data request management, preference and consent management, consumer notifications and disclosures, third party data sharing, first-line risk management processes, and on-going sustainability for these critical functions.

In this role, you will be responsible for driving enterprise data and privacy initiatives for Truist’s Trust and Privacy Programs and leading the data amalgamation effort to support our automated privacy center, in partnership with other impacted teams such as digital technology, compliance, legal, marketing, etc. Other responsibilities include but are not limited to BAU tasks, managing a delivery team, project management and related fiduciary management.

The ideal candidate should have strong experience with data management, Metadata and knowledge and understanding of state and federal privacy regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Partners with business leaders in understanding IT processes and restrictions.

  • Monitors progress of the team relative to established objectives and priorities. Manages performance and provides coaching as needed. Ensures that projects are delivered according to Enterprise Technology policies and procedures.

  • Works closely with senior leaders within Enterprise Technology and in the assigned line of business.

  • Aligns appropriate support teams to ensure performance by demanding a strict performance-based measurement process for teammates.

  • Organizes, plans, and manages projects. Partners with others within technology and the business on the execution of delivery projects from conception through implementation. Makes judgments about priorities and the team’s approach to work based on an understanding of how the team contributes to the achievement of broader objectives.

  • Adapts plans to meet service and/or operational challenges. Identifies and resolves technical, operational, risk management, and organizational challenges. Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews.

  • In an Agile environment, may serve as the “IT Leader.”


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor Degree and six years of experience managing complex IT projects or equivalent education and related training or experience.

  • Demonstrated experience in project management/delivery teams.

  • Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services.

  • Knowledge of technology structures that incorporate variable staffing evolving platforms, cost and value arbitrage value propositions. Knowledge of business process reengineering and operations.

  • Broad view of how industry and technology changes impact technology and client experience through digital channels. Strong business acumen and domain expertise in the assigned portfolio.

  • Ability to lead projects of significant complexity and risk exposure.

  • Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities.

  • Ability to influence and negotiate to enable agreement on scope, cost, and schedules.

  • Ability to manage a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.

  • Strong understanding of Data lifecycle management.

Preferred Qualifications:

  • Bachelor’s degree in a technical discipline, Master’s degree or MBA

  • 8+ years of progressive experience managing complex IT projects

  • 8+ years banking and/or other financial services experience or other relevant domain; Other industry experience is acceptable

  • 2+ years Data Management or Data Privacy experience

  • Demonstrated knowledge of Data Privacy Laws such as CCPA and GDPR

  • Functional and technical knowledge of Data, Analytics and Client Data capabilities

  • Experience working on the development/design of processes and channels to support privacy regulatory compliance

  • Ability to influence without authority

  • Well-versed in managing distributed teams comprised of both onshore and offshore

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% – 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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