Evening Operations Supervisor

Company Details

Job Responsibilities:

  • Provide on-site supervision to Residence Counselor, Case Managers, and Peer Specialist during the evening shift at the Residence.
  • Carry a small caseload of clients and ensuring timely submission of required documentation for every client contact.
  • Ensure documentation meets OMH guidelines for level of care.
  • Engage clients with serious mental illness to assist in identifying strengths, needs, abilities, and goals.
  • Motivate clients to develop the necessary skills for independent living.
  • Assist and encourage young adults to develop natural supports and include these supports in the service plans and client related meetings.
  • Complete all required reporting.
  • Manage crisis that arise in the evenings and weekends utilizing verbal de-escalation skills.
  • Assist with program coverage and oversight.
  • Any other duties as assigned.


  • Master’s degree required
  • Supervisory experience
  • Bilingual highly desired
  • Experience working with mental health, crisis intervention and managing trauma triggered behavior
  • Excellent time management skills, stress resistant, and flexible
  • Team player who is open to feedback
  • Highly skilled at working with government and community partners
  • Excellent interpersonal and organizational skills
  • Great at both written and verbal communication to assist in staff development and implementation of services.

The Bridge is an AA/EOE

Job Type: Full-time


  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift

COVID-19 considerations:


  • Master’s (Preferred)


  • Spanish (Preferred)

Work Location: One location

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