Family Services Coordinator

Company Details

National Youth Advocate Program

Who We Are:

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

If YOU can envision it; WE can DO it! The possibilities are endless!

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

  • NYAP’s commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • Student Loan Repayment assistance, up to $1,200 per year!
  • 22 Days Off Each Year! Plus 10 Paid Holidays Per Year!
  • Medical, Dental, and Vision
  • Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), Tuition Assistance, and Work Anniversary Trips!
  • Peace Leave

Position Summary

Under the general supervision of the Clinical Supervisor or designee, this position works to make a meaningful difference in the lives of the children and families served. This position works closely with youth, family, foster parents, and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community.


  • Actively supports, represents, and extends the mission, vision, and values of the organization.
  • Provides in home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and other social service interventions to the youth and family, meeting or exceeding established outcomes thresholds on behalf of persons served.
  • Travels daily, to provide community based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.
  • Completes all required documentation in a timely manner.
  • Completes all required trainings in a timely manner.
  • Coordinates and monitors services for the youth and family in the community, including but not limited to, mental health, medical, educational, psychological, vocational, and social services.
  • Regularly reviews and modifies youth based plans to assure consistent progress and success on written plan goals.
  • Establishes and maintains strong relationship with assigned foster parents and families of origin.
  • Assists in family reunification and/or stabilization efforts with the youth’s primary family or other permanent living arrangement consistent with the youth’s case plan.
  • Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served.
  • Consistently achieves established productivity thresholds.
  • Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis.
  • Actively participates in the weekly supervision process.

Minimum Qualifications

  • Bachelor’s Degree or Associate’s Degree in Social Work or comparable Human Services field from an accredited institution.
  • 4 years of work experience working in direct service with youth and families with Associate’s Degree.
  • 2 years of work experience working in direct service with youth and families strongly preferred with Bachelor’s Degree.
  • Must have night and weekend availability as needed.
  • Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
  • A willingness to work flexible and non-traditional hours in the service of families of origin, and persons served.
  • Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.
  • Capacity to remain objective and professional in all areas of job function.
  • Demonstrates tolerance and respect for the ideas and actions of others.
  • Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
  • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

If this describes YOU, please apply today!

COVID-19 Considerations:

We are safely and successfully working out in the community and in-home settings.

Covid-19 Vaccination Note:

In the spirit of caring for one another and our community, NYAP Immunization policy and procedure requires all employees, contractors, interns, and volunteers to be fully vaccinated against COVID-19. Documentation will be required. Except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate, more information click here. For additional information please contact Human Resources at 614-487-3888.

For More Information Click Here

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

Benefits listed are for eligible employees as outlined by our benefit policy.

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!

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