Field Performance Technician 2 for South San Diego with Solar experience

Company Details

Sunrun

The Field Performance Technician manages, schedules, and completes all service and warranty related work.

Responsibilities**

  • Organizes, leads, and maintains the warranty and service schedule
  • Works with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects
  • Supports training and development for Field Service Technicians and Field Communications Technician
  • Leads regular meetings to align and train the local field service team on best practices
  • Supports the on-boarding and training of new members of the field performance team
  • Regularly exceeds defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
  • Supports inspections and site audits when needed

Qualifications**

  • High school diploma or equivalent
  • 1 year field construction or solar experience required
  • PV design or PV electrical experience is preferred
  • Must maintain a clean driving record with the ability to pass a driving background check.
  • Must be 21 years of age and possess a valid driver’s license.
  • Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required
  • Knowledge of the NEC and applicable codes and standards
  • Must be a motivated team player, looking to succeed
  • Proven track record of excellent customer service
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Strong computer skills
  • Working knowledge of current NEC codes
  • Ability to interpret single line drawings and PV systems from roof to meter
  • Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate
  • Understands interconnection activities and basic construction principles
  • Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
  • Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
  • Proven ability to meet deadlines and key metrics
  • Works independently, as a team player, and drives results in a fast paced, team based environment.
  • Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner
  • Exercises good judgment
  • Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer

Physical Demands**

  • Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
  • Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance
  • Ability to climb ladders
  • Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity
  • Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching
  • Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
  • Ability to work and maintain balance on roofs and other areas of height
  • Ability to work in the sun and possibly low light conditions
  • Ability to walk on rafters, roof tiles, and roof shingles without damage
  • Ability to distinguish colors such as red, black, yellow, white, green
  • Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
  • Ability to hear verbal commands and warnings
  • Ability to work with chemicals using appropriate protections

Job Type: Full-time

Pay: $27.54 – $34.43 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • San Diego, CA 92126: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have at least 2 years of solar experience?

License/Certification:

  • Driver’s License (Required)

Work Location: One location

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