Group Manager, IT and Analytics

Panasonic – Group Manager, IT and Analytics

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey.

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What You’ll Get To Do:

  • Defining and managing the data processes required to process an order and entitle to customer.

  • Create and translate the business requirements into actionable SAP system requirements and functional playbooks for the order management team.

  • Strategic thinker that can evaluate current systems and processes and define best in class future state processes that will advance our operational capabilities through data while improving our customer satisfaction.

  • Manage and develop the resources required to run the master data and BI functions of the organization.

  • Define and Lead System projects for Connect NA business related to SAP Hana implementation and other system implementations, upgrades and revisions.

  • Align resources and collaborate with PEXNA IT for governance, compliance and quality around IT related applications and projects.

  • Understand the current and future state business objectives and build a consolidated plan that supports the direction of the business.

  • Data driven view of systems based on defining processes required to support multiple SAP systems and consolidate functions and processes into SAP Hana based on templated view of transacting the business.

  • Provide efficiency and oversight in the steps required to streamline and standardize processes.

  • Partner with PEXNA IT and Manage IT Business Partner to align Connect NA and escalate all IT issues.

  • Manage IT budget spend working with Finance and Project Owners for clear expectations and compliance.

Data Management and Application Leadership:

  • Manage the day to day activity of the lifecycle of an order through data

  • Own and deliver all application related projects on time and within scope

  • Define the target system requirements and data integrity, data flow

  • Process definition and system knowledge and capabilities of SAP, SFDC, Anaplan, PowerBI

Resource Management:

  • Manage the team responsible for customer inquiries related to orders

  • Oversight of both onshore and offshore activities

Data and Strategy:

  • Understand the data requirements of a transaction and the system

  • Decision making capabilities that align to the corporate strategic initiatives

  • BI leadership treating the business units as our primary customer

What You’ll Bring:

Scope:

  • Reports to: VP of Ops

  • Manages: Data and Business Applications

Education and Experience:

  • Bachelors degree required in a related field or equivalent experience

  • 15+ Years of experience in data management, transformation, system implementation

  • Experience with Anaplan, SFDC, SAP strongly preferred

  • Strong knowledge of solution support and delivery

  • Experience with systems and defining requirements

  • IT Experience within a large enterprise

  • Advanced user of Microsoft Office including Excel, Word and PowerPoint

People Management and Conflict Resolution:

  • Ability to facilitate issue resolution

  • Ability to communicate with customers and resolve customer issues in a timely manner

  • Team management and the ability to right size, develop talent and deliver results

Communications:

  • Must have excellent interpersonal, communication and customer service skills

  • Work with Supply Chain, IT, operations, Sales, Field Engineering, Finance

Other Requirements:

  • Willingness to learn and evaluate new systems related to order management, order processing

  • Understand financial requirements and compliance

  • Must be able to grasp data requirements and system processing

  • Organizational, Time Management, People Management and Presentation skills required

  • Data Analytics skills required

  • Decision making skills based on available information

What We Offer:

  • Competitive compensation package
  • Comprehensive benefits
  • Pet Insurance
  • Paid Parental Care Leave
  • Employee Referral Program
  • Educational Assistance
  • Flexible Work Program
  • Volunteer time Off
  • Casual Dress Code
  • Total Well Being Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.


All applicants are subject to the Company’s mandatory vaccination policy. All employees are required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance.

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