Home Care Program Coordinator

Hanul Family Alliance (Korean American Senior Center)

Position: Home Care Program Coordinator

Employment type: Full-time

Office Location: Suburban Office (1166 S Elmhurst Rd, Mt Prospect, IL 60056)

Description:

Provide adequate supervision to Home Care Aides (HCAs) and clients in the North Suburban areas.

Responsibilities:

Client and Worker Management

Ensure home care clients receive proper services provided by Home Care Aides (HCAs) by matching appropriate HCAs that are willing and able to provide services in the needed areas.
Work closely with the Care Coordination Units (CCUs) in the PSA13 areas to receive referrals and build positive networking relationships so that we increase the number of client referrals.
Engage in building positive relationships with individual HCAs and clients through telephone conferences, in-person meetings and annual on-site home visits for clients.
Using Salesforce, create schedules and document client/HCA activities and changes related to their services.
Provide technical support regarding Electronic Visit Verification(EVV) System to HCAs
Respond to clients’ questions or concerns via telephone and in-person
Work closely with field supervisors and other home care staff members to respond to emergencies and resolve issues.

Other

Prepare and review service units and vouchers for billing and payroll input.
Help conduct annual client and worker satisfaction survey, evaluation and quarterly conference for the home care deparment.
Assist in the development of short- and long-term plans for home care program.
Attend meetings, conferences and seminars within the organization and with other agencies when necessary.
Attend 24 hours of in-service training each calendar year on topics related to conditions of and caring for the elderly.
Perform other related clerical support as required.

Qualifications:

Bachelor’s Degree with experience in social service programs and working with older individuals, or

Master’s Degree experience in social work or other related fields preferred.

Combination of skills and experience that indicate that the applicant has the ability to perform the supervisory activities
Certification of completion of Department sponsored CCP training on policy and procedures, billings, evaluations, home care aide and participant files within 6 months after hired
Two years or more of experience in the Community Care Program (CCP) or in a comparable human service program preferred.
Excellent communication and interpersonal skills
Computer skills, including cloud computing software (G-Suites) and cloud base conferencing software (Zoom), to fulfill required tasks
Bilingual and bicultural knowledge (Korean-English)
Passion to work with older adults

How to Apply: Submit a resume and a cover letter.

Visit Our Website: www.hanulusa.org & www.hanulhomecare.org

All staff, volunteers and clients inside the Hanul office buildings are required to wear a mask at all times.

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직책 : 홈케어 프로그램 코디네이터

고용형태 : 정규직 (full-time)

근무시간 : 월 – 금, 8:30am – 4:30pm

근무처 : 한울 북부 사무소 (1166 S Elmhurst Rd, Mt Prospect, IL 60056)

당당 업무 :

자격조건 :

신청방법 : 영문 이력서와 커버레터 제출

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

Schedule:

COVID-19 considerations:
Masks required on site for all staff, volunteers, and clients.

Ability to commute/relocate:

Mount Prospect, IL 60056: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

To apply for this job please visit www.indeed.com.