Hotel Front Desk – Coordinator / Clerk / Security
Company Details

Windsor Hotel
Front Desk Department – Coordinator / Clerk / Security
The Windsor Hotel is looking for a self-driven employee to join our team in the Front Desk department. We are located in downtown Manhattan, in the Chinatown / Lower East Side neighborhood. We seek to meet and exceed expectations / needs of each of our hotel guests.
We are looking for part-time and full-time front desk staff to help coordinate the reservations and needs of each of the hotel guests.
Responsibilities:
- Perform all registration tasks, including check-in and receiving proper forms of identification
- Inform guests about payment methods and verifying credit card information
- Finalize payment, complete check-out, and communicate to housekeeping vacant rooms
- Respond to guest needs via phone, e-mail, direct messages, and in person
- Create phone/online reservations and register new or existing guests according to their requested room types and dates of stay
- Coordinate with support staff at online travel agencies to ensure all guest needs are met
- Monitor security cameras to ensure safety of all hotel staff and guests
Requirements / Abilities:
- Available for work any days/times: evenings (4:00 PM – 12:00 AM), overnights (12:00 AM – 8:00 AM), weekends, and holidays
- Follow instructions communicated by management
- Understand basic hotel’s policies, procedures and standards
- Treat guests and employees in a friendly and professional manner
- Must be fully vaccinated against COVID-19
- Willing and able to lift and move items up to 50 pounds
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
COVID-19 considerations:
All employees are fully vaccinated against COVID-19
Ability to commute/relocate:
- New York, NY 10002: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Preferred)
- Chinese (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: One location
To apply for this job please visit www.indeed.com.