Job Description

Wealth Management Specialist – USWM Practice Management Team

About the team

At J.P. Morgan Wealth Management, investing feels like a personal relationship with a trusted partner. We’re committed to delivering hands-on dedicated advisors, a full range of investment products, and cutting-edge digital capabilities to help our clients achieve their most important financial goals. This is a growth business for us with a commitment to diversity and inclusion. That’s why we’re going all in on the people who make our business what it is, making it a rewarding place to grow personally and professionally.

The Practice Management team is responsible for delivering subject matter expertise on all practice management concepts that ultimately help advisors service their clients and continue to grow their business. This includes owning the strategy and implementation of goals-based planning, establishing a client onboarding & service model, delivering a set of investment solutions aligned to client goals, and appropriately utilizing tools and technology to improve client experience. The Practice Management team supports both leaders and advisors across a multi-channel base client model including retail branches, field offices, and centralized advice centers. This is a highly visible team with extensive interaction with senior management across all functions and LOBs to drive meaningful change across the business. Our goal is to help advisors successfully engage with their clients.

The Role:

The Wealth Management Specialist is responsible for supporting the development of Financial advisors with the delivery of Practice Management concepts and tools. The WMS supports and guides Advisors to strengthen their business and help them through their journey of building a successful and sustainable long-term practice. This individual will help advisors engage with their clients with a strong foundation in Practice Management Behaviors of Business Development, Business Management, Financial Planning, Investment Strategy, Relationship Management and Service. This role also supports market level leaders, helping them coach advisors on these practice management behaviors. Other attributes include, helping advisors with advice on the proper investment strategies to help clients meet their financial goals, tips on how to execute an effective client contact strategy and how to use client relationship tools. This WMS helps leaders and advisors understand implications of capital market activities and firm thought leadership to support client relationships. Finally, this individual should be focused on a Goals-Based approach to investing, helping both advisors and leaders with financial planning.

With direct contact to the field, the Wealth Management Specialist will have a unique opportunity to engage with Advisors and Field Leadership and be able to determine regional goals in partnership with a regional operating committee. The WMS will be able to provide direct support to advisors in a reactive way, while also presenting strategic, forward looking plans to help region and divisions achieve strong business results.

Core Responsibilities:

  • Deliver key practice management concepts and tools to financial advisors and field leadership in the region
  • Serve as a mentor and resource to advisors, providing coaching and training, so they can be the most effective advisors possible
  • Lead advisors in a Goals-Based Approach to Investing
  • Field advisor requests and identify how the request should be resolved or escalated through partnerships with other key Subject Mater Experts in Product, Planning, Technology, etc.
  • Create strategic partnerships with Regional Directors and regional operating committees to work closely to drive adoption of initiatives and achieve business goals
  • Strategize effective communications to the field and between partners in the division and region to support new advisor initiatives and updates
  • Become a subject matter expert on the Practice Management tools, products and capabilities – specifically Salesforce (Advisor Central) and MoneyGuide Pro (GBA)
  • Build out useful advisor content and drive adoption of goals-based advice initiatives

Qualifications:

  • 5+ years broad business experience, preferably in the wealth management industry
  • Proven leadership experience and ability to effectively partner with others
  • Ability to effectively educate advisors who have a wide array of abilities, investment/capital market knowledge, and financial planning experience
  • Foundational knowledge in a goals-based approach to investing
  • Deep investment and product knowledge, and the ability to articulate complex investment ideas
  • Experience with practice management related coaching, including client contact strategies, book segmentation, implementing strong business processes, and financial planning
  • Exceptional written skills and strong executive communications experience
  • Strong presentation skills and ability to coach advisors to present effectively – namely related to the financial plan and investment solutions
  • Series 7, Series 66 required

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

About the Team

Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

As part of the Consumer Bank, J.P. Morgan Wealth Management is committed to serving clients across all of their financial needs, with offerings ranging from self-directed and automated investing to full-service advisor relationships. The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices. We work directly with clients every day to help them reach their goals, whether they’re focused on opportunities in the near future or larger aspirations down the line. But our long-term investment philosophy doesn’t just apply to assets; it applies to our team, too. We’re fostering and promoting diverse talent at every level to ensure you feel represented here, no matter who you are or where you come from. As a business, we believe that fostering growth and mobility internally empowers us to deliver the exceptional service, custom solutions, and out-of-the-box thinking we’re known for as a global leader.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans