Medical Customer Service Representative (FT)

Company Details

Hollis Cobb, a leader in the Revenue Recovery Industry is currently seeking an experienced Medical Insurance Customer Service Representative for our operations in Duluth.

Come join a company that offers a great work environment! Our management staff is dedicated to maintaining a direct relationship with you, offering competitive benefits and pay, and creating opportunities to advance your career. We work hard to ensure every team member is empowered to work to their fullest potential.

Some of the responsibilities are, but not limited too; maintain a high volume of inbound calls, researching and responding to billing questions and inquiries. Negotiating payments on patient account balances, and communicates hospital financial policies to patients and identifies patients who need financial assistance.

The ideal candidate will have previous experience working in a call center environment, retains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and follow-up to secure reimbursement of claims.

COVID-19 considerations:

All candidates must provide proof of vaccination.

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