OFFICE ASSOCIATE, OPTION 2 SPANISH SPEAKING – 3001500

Company Details

State of Illinois

Agency: Department of Human Services

Opening Date: 6/9/2022
Closing Date/Time: 06/23/2022
Salary: $3239 – $4379/Monthly
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC014


Collective Bargaining Agreement language applies to this requisition:

We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.


DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**


CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.


Posting Identification #10-91-15348

Position Overview

Under direction, performs a variety of complex, specialized clerical duties for supervisory staff, keyboards documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; provides information/assistance to explain/clarify rules, processes or procedures. Communicates in Spanish to those individuals who do not read or speak English.

Job Responsibilities

1. Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical and legal terminology.

2. Prepares and maintains complex, highly specialized records and reports.

3. Receives telephone calls, determines the nature of the call, directs callers to appropriate staff.

4. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.

5. Maintains and organizes client appeal files, records and reports documents pertinent to hearing.

6. Provides clerical office support.

7. Receives and distributes mail, manual releases and memos.

8. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of high school.
  • Requires two years of related office experience.
  • Requires ability to keyboard accurately at the rate of 45 words per minute.
  • Requires ability to speak, read and write Spanish at a colloquial skill level.

Knowledge, Skills, and Abilities

  • Requires extensive knowledge of grammar, spelling and punctuation.
  • Requires ability to operate commonly used manual and automated office equipment and perform routine maintenance.
  • Requires knowledge and understanding of medical, technical and legal terminology.


Work Hours:
8:30 am – 5:00 pm Monday-Friday
Work Location: Northern FCRC

8001 Lincoln Ave Skokie, IL 60077-3695
Agency Contact:

Jill Baltimore

Email: [email protected]


Job Function:
Clerical and Administrative Support


CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.

DHS Mission Statement – IDHS’ serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE. Include the Posting ID # and applicants entire name in the subject line of the email when applying.

Please submit application via email to: [email protected]

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants.
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

  • Seeking a Transfer – Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

  • Seeking a Reduction – Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

To apply for this job please visit www.indeed.com.

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