Residential Aide

Company Details

Neighborhood Association

Summary:

The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed.

Responsibilities:

The Residence Worker is responsible for, but not limited to:

  • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident
  • Enforce shelter policies and follows staff policies and procedures
  • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors and engagement
  • Assist clients with questions and helps to resolve any issue as they may arise
  • Examine all items entering the facility to ensure client and staff safety
  • Monitor video footage of all hallways, staircases, lounge, and other common areas
  • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization
  • Conduct hourly rounds of the facility
  • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel
  • Work with security personnel to ensure safety of staff and residents in the program.
  • Empty, clean and prepare units for vacancies (bag and tag client materials where needed)
  • Document all incident details, participants, action taken and outcomes
  • May be required to work evenings, weekends and holidays as needed

Professional & Personal Qualifications

  • High School Diploma / GED
  • F-02 Certificate of Fitness, CPR/Basic First Aid certification
  • Ability to establish and maintain professional boundaries in working with residents
  • General knowledge of working in a residential facility preferred
  • Knowledge of HIPPA guidelines and standards
  • Strong written and verbal communication skills
  • Excellent problem-solving and analytical skills
  • Commitment to excellence and high standards
  • Good judgement with the ability to make timely and sound decisions
  • Ability to assess emergency situations and respond effectively

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