Residential Aide

Company Details

Neighborhood Association


The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed.


The Residence Worker is responsible for, but not limited to:

  • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident
  • Enforce shelter policies and follows staff policies and procedures
  • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors and engagement
  • Assist clients with questions and helps to resolve any issue as they may arise
  • Examine all items entering the facility to ensure client and staff safety
  • Monitor video footage of all hallways, staircases, lounge, and other common areas
  • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization
  • Conduct hourly rounds of the facility
  • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel
  • Work with security personnel to ensure safety of staff and residents in the program.
  • Empty, clean and prepare units for vacancies (bag and tag client materials where needed)
  • Document all incident details, participants, action taken and outcomes
  • May be required to work evenings, weekends and holidays as needed

Professional & Personal Qualifications

  • High School Diploma / GED
  • F-02 Certificate of Fitness, CPR/Basic First Aid certification
  • Ability to establish and maintain professional boundaries in working with residents
  • General knowledge of working in a residential facility preferred
  • Knowledge of HIPPA guidelines and standards
  • Strong written and verbal communication skills
  • Excellent problem-solving and analytical skills
  • Commitment to excellence and high standards
  • Good judgement with the ability to make timely and sound decisions
  • Ability to assess emergency situations and respond effectively

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