Retail Sales Associate

Company Details

AT&T Mobile Tel


We are looking for a motivated Wireless Retail Sales Representative who is capable of providing an extraordinary customer experience and maximizing every selling opportunity at our store in Naperville, IL (also positions available at our Woodridge, Bolingbrook, Downers Grove, and Glen Ellyn locations!)

Wireless Retail Sales Representatives (commonly referred to as Sales Associates) are responsible for handling every aspects of selling both AT&T wireless and at-home solutions while having the opportunity to positively impact the relationship between AT&T and the customer. On top of working at the leading edge in the lucrative technology field, you will have the opportunity to work in a friendly, employee-first environment for the most longstanding AT&T Authorized Retailer in the country!

AT&T / Mobile Tel Sales Associates will receive the following benefits:

  • With our $18 hourly rate, plus the opportunity to earn commission and bonus commissions, the average associate earns approximately $49,400 – $61,400 per year
  • Medical (30 hour/week minimum)
  • Paid Time Off and Sick Time Off (Full Time associates)
  • 401K of which Mobile Tel contributes (Full Time associates after first year)
  • Opportunity to advance as the company will be opening up multiple stores each year across Illinois
  • Discount on AT&T Wireless services and in store merchandise

AT&T / Mobile Tel Sales Associates are expected to:

  • Hit sales quota
  • Courteously assist customers with service/product inquiries
  • Operate a function-heavy POS, wireless equipment, and a PC
  • Work flexible hours, including evenings, weekends and holidays (closed on New Year’s Day, Easter, 4th of July, Thanksgiving, and Christmas)
  • Identify customer needs, make suggestions, and answer questions
  • Answer phone calls promptly, courteously and professionally
  • Able to understand customer needs and suggest personalized solution
  • Respond to customer concerns quickly, effectively and courteously
  • Show professionalism and enthusiasm by working as a team
  • Recognize potential theft/loss situations assisting to deter theft
  • Complete all aspects of opening and closing the store
  • Maintain cleanliness of the store
  • Assists with inventory maintenance

AT&T / Mobile Tel Sales Associate qualifications:

  • Must be at least 18 years old and provide verification of legal employment
  • Able to identify the needs of the customer and make compelling offering
  • Make customers feel welcome and valued
  • Clear verbal and listening skills
  • Manage communication to potential AT&T customers
  • Follow up with existing customers to ensure satisfaction of purchase
  • Demonstrate professionalism when interacting with customers and other employees
  • Maintain a strong knowledge of both AT&T products as well as our competition’s offerings
  • Maintain a positive attitude
  • Efficient time management skills
  • Commitment to being punctual and ethical

Job Type: Full-time

Pay: $49,400.00 – $61,400.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


  • 8 hour shift

Supplemental Pay:

  • Bonus pay
  • Commission pay
  • Signing bonus

Work Location: Multiple Locations

To apply for this job please visit