Sales Associate

Company Details

The UPS Store #5442

The UPS STORE IN LAKEWOOD CO, has an opportunity for a Customer Service Assistant delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Assistant expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales and or customer service experience, strong computer and internet skills, printing experience, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Spanish speaking is a plus.

Responsibilities:

✓ Welcome and identify customer needs
✓ Explain products and services to customers
✓ Delivers outstanding customer service to walk-in customers and telephone inquiries
✓ Determines best UPS Store Products or Services for the Customer and processes Sales transactions using Point of Sale terminal (POS)
✓ Processes Product Returns and Parcels for Shipping using UPS Certified Packing Procedures
✓ Assembles parcels and prepares goods for shipping by UPS or mailing by USPS (Pack and ship)
✓ Prepare and send Faxes and scan documents for email
✓ Operates Printers, Binding, Laminating, Shredding and Key making Machines
✓ Maintains a clean and safe working environment
✓ Monitor inventory to ensure product is in stock
✓ Investigate and resolve customer complaints
✓ Has the ability to become a Notary (we will show you how)

Qualifications:

✓ High school diploma or GED required
✓ Retail/customer service experience
✓ Good communication and people skills
✓ Self-motivated
✓ Ability to multi-task
✓ Ability to thrive in a fast-paced environment
✓ Internet and Computer skills including Microsoft Word
✓ Strong verbal communication skills with Customers to understand their needs, and accurate typing skills for Point-of-Sale transactions
✓ Prompt, reliable, and responsible
✓ Able to lift 50+ pounds
✓ Work schedule is minimum 30 hours per week
✓ Available Monday – Saturday
✓ Available for additional hours during high season

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

  • 10 hour shift
  • 4 hour shift
  • 5×8
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Golden, CO 80401: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

To apply for this job please visit www.indeed.com.