Surgical Coordinator

Company Details

New York and New Jersey Eye Institute is looking for a Surgical Coordinator to work in our 3 offices in NY and NJ in Orangeburg, Middletown, and Clifton.

Job Qualifications:

  • Cool demeanor.
  • Attention to detail.
  • Team player.
  • Can work quickly and efficiently in a fast-paced environment.
  • We are looking for someone who is dependable.
  • Having your own car is a must.


Job Details:
  • Salary is commensurate with experience.
  • Office hours are generally 9-5 or 10-6 M-F.


JOB DESCRIPTION:
POSITION: Surgical Coordinator / Surgical Counselor
DEPARTMENT: Clinical
REPORTS TO: Office Administrators
JOB SUMMARY:

This individual is responsible for assisting the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible; acts as a liaison between the office, surgical facility, patient and primary care physician.
EDUCATION AND EXPERIENCE:
  • High school diploma or equivalent; some college preferred.
  • Two years experience in a surgical specialty practice, ophthalmology preferred.
  • C.O.A. is helpful.

ESSENTIAL SKILLS AND ABILITIES:
  • Excellent communication and interpersonal skills.
  • A strong organization with an attention to detail.
  • Analytical problem-solving skills.
  • Demonstrated ability to meet deadlines.
  • Ability to work independently and as a team member.
  • Demonstrated computer literacy.
  • The capability of meeting patient surgical scheduling volumes as established by the lead technician.

RESPONSIBILITIES:
  • Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
  • Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility, ophthalmologist or technician.
  • Schedules post-operative appointments as appropriate.
  • Arranges patient transportation if necessary.
  • Notifies patients of all scheduled appointments.
  • Prepares surgery folders and post-op kits.
  • Sends appropriate H&P forms, labs, EKGs, and radiology needs to primary care physician.
  • Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, H&Ps, and signed consent forms, and transfers to the surgical facility.
  • Answers all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns.
  • Contacts patients two days prior to surgery advising them about their arrival time at the hospital, answering any questions, and reminding them of any changes in their medications.
  • Performs other tasks as assigned.

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