Uncle Tetsu is an international Asian-inspired bakery best-known for its original Japanese Cheesecakes. Our locations across the world provide guests with our signature light and fluffy cheesecakes marked with the Uncle Tetsu character stamp.

Responsibilities

  • Delegate duties/stations to staff
  • Training new staff/re-training of existing staff: how to handle large equipment and ovens safely, how to handle food safely, how to make baked goods
  • Ensuring all staff follow the proper guidelines for: workplace health and safety practices, food safety practices, uniform policy
  • Perform opening and closing store operations; end-of-day cash close
  • Keeping up production capacity (baking required)
  • Ordering, inventory/stock control: receiving and quality check of supplies, monthly inventory of store
  • Participate and oversee/quality control of end-of-day cleaning duties
  • Execute superior customer service standards; appropriately and professionally handle customer complaints
  • Disseminate requests of management to team and ensure tasks are completed
  • Communicate any staff concerns to management
  • Reports to Assistant Store Manager

Requirements

  • Previous management experience an asset
  • Previous experience in the food industry an asset
  • Minimum 40 hour per week availability
  • Possesses Food Protection Certification
  • Demonstrates excellent planning, time management, and organization skills
  • Punctual, responsible, and professional
  • Strong communication skills: able to give an receive criticism in a professional, non-abrasive manner, able to direct and lead staff and team leaders in day-to-day operations
  • Works well in a team and has keen attention to detail
  • Can multitask and work in fast-paced environment
  • Ability to lift up to 50lbs
  • Can stand for long periods of time

Job Type: Full-time

Pay: Up to $760.00 per week

Physical Setting:

  • Bakery

Schedule:

  • Holidays
  • Weekend availability

COVID-19 considerations:
Staff are required to be vaccinated and wear masks.

Ability to commute/relocate:

  • New York, NY 10036: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • customer service: 1 year (Preferred)

License/Certification:

  • DOH food protection certificate (Required)

Work Location: One location