Water Supply Control Center Operator

Company Details

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP’s water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Water Supply seeks to hire two (2) Watershed Maintainers within the Source Water Operations Directorate, for a position located in Grahamsville, New York. Under the supervision, of the Supervisor of Water Supply Control Center (WSCC), the Watershed Maintainers will serve as Water Supply Control Center Operators.

The Water Supply Control Center (WSCC) utilizes the Supervisory Control and Data Acquisition (SCADA) system and other tools to monitor and manage the operation of the water supply reservoirs and related facilities to ensure the reliable delivery of a sufficient quantity of high quality drinking water to the City of New York while meeting all regulatory requirements. The WSCC operates 24 hours per day, 365 days per year.

The Water Supply Control Center Operators will monitor Supervisor Control & Data Acquisition (SCADA) system conditions for water supply reservoirs and associated facilities. Specific duties include:

  • Responding to alarms, making adjustments to alarm points, monitoring reservoir stream releases and water supply diversions in addition to monitoring target flows

  • Reading meters and gauges and performing valve changes as directed

  • Completing and maintaining all necessary paperwork, including logbooks and flow records

  • Making notifications of negative issues to the appropriate supervisory staff

  • Performing general custodial duties within the Water Supply Control room

(This is a brief description of what a Watershed Maintainer might do in this position and does not include all the duties of this position)

Some of the physical activities performed by Watershed Maintainers and environmental conditions experienced are: lifting objects up to waist height; fingering, grasping, squeezing and/or turning objects such as tools and equipment; pushing and pulling objects such as tools and levers using one or two hands; reaching at a distance up to arm’s length; coordinating the movements of hands and feet; and balancing body on foot stools or ladders from 3 to 30 feet in height while standing and working with hands overhead. In order to perform the essential tasks of this position, Watershed Maintainers may be required to: wear protective equipment such as gloves, boots, goggles, earplugs, noise attenuators, face shields, and/or respirators; work in temperatures ranging from 0°F and 105°F in wetness and varying atmospheric conditions such as high and low humidity; work in the presence of toxic and/or corrosive chemicals and moving parts of machinery and equipment; and work in restricted spaces for up to 1 hour at a time and on surfaces made of metal gratings, macadam and/or cement.

License Requirement

A Motor Vehicle Driver License valid in the State of New York. This license must be maintained for the duration of employment.

Special Working Conditions: Watershed Maintainers may be required to work shifts including nights, Saturdays, Sundays and holidays.

Minimum Qual Requirements

A four-year high school diploma or its educational equivalent and one of the following:

1. One year of full-time satisfactory experience in the operation and maintenance of equipment used in the controlling or purification of water at facilities in watershed areas, reservoirs, or aqueduct systems, or performing duties involving the upkeep, inspection, maintenance or operation of watershed areas and related facilities; or

A four-year high school diploma or its educational equivalent and one of the following:

2. Two years of full-time satisfactory experience as: a mechanic, journeyman or helper in the electrical trades or mechanical trades; or a technician in a chemical processing facility or chemical laboratory.

Driver License Requirement: By the time you are appointed to this position, you must have a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of your employment.

Preferred Skills

  • Working knowledge of Microsoft Office Suite including Word, Excel and Outlook

  • Ability to navigate CityTime; a timekeeping application

  • Ability to maintain high standards of commitment to people, mission and Directorate

  • Ability to exhibit professionalism, integrity and honesty

  • A willingness to effect change as directed and needed

  • Ability to respond and react appropriately to emergencies

  • Solid communication skills; both written and verbal

  • Basic arithmetic skills to solve flow calculations

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Grahamsville is a hamlet in the Town of Neversink, Sullivan County New York approximately 107 miles northwest of New York City.

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55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.


40 Hours per week / Shift work including nights, Saturdays, Sundays and holidays.

Residency Requirement

New York City residency is not required for this position.

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